HIC Talks: Welcome to Helsingborg

How to get help in Helsingborg: the Contact Centre

February 03, 2021 Helsingborg International Connections Season 1 Episode 2
HIC Talks: Welcome to Helsingborg
How to get help in Helsingborg: the Contact Centre
Chapters
HIC Talks: Welcome to Helsingborg
How to get help in Helsingborg: the Contact Centre
Feb 03, 2021 Season 1 Episode 2
Helsingborg International Connections

We interview Martin Arkel, Communications Manager of the Contact Centre, to find out about the different types of help, advice and information available to the residents of Helsingborg.

In 2020, the Contact Centre solved 75% of the queries about Helsingborg city and had around 200 000 contacts with residents. Martin explains the issues they deal with, how to get in touch and when/where to find them.

HIC Talks: Welcome to Helsingborg is a Vision Fund project.

Due to the pandemic, we are currently conducting all our interviews over Zoom.

Find out more:
Contact Centre
Helsingborg International Connections

Show Notes

We interview Martin Arkel, Communications Manager of the Contact Centre, to find out about the different types of help, advice and information available to the residents of Helsingborg.

In 2020, the Contact Centre solved 75% of the queries about Helsingborg city and had around 200 000 contacts with residents. Martin explains the issues they deal with, how to get in touch and when/where to find them.

HIC Talks: Welcome to Helsingborg is a Vision Fund project.

Due to the pandemic, we are currently conducting all our interviews over Zoom.

Find out more:
Contact Centre
Helsingborg International Connections