HIC Talks: Welcome to Helsingborg

How to get help in Helsingborg - the Kontaktcenter

February 03, 2021 Helsingborg International Connections Season 1 Episode 2
HIC Talks: Welcome to Helsingborg
How to get help in Helsingborg - the Kontaktcenter
Chapters
HIC Talks: Welcome to Helsingborg
How to get help in Helsingborg - the Kontaktcenter
Feb 03, 2021 Season 1 Episode 2
Helsingborg International Connections

We interview Martin Arkel, Communications Manager of the Kontaktcenter, to find out about the different types of help, advice and information available to the residents of Helsingborg.

In 2020, the Kontaktcenter solved 75% of the queries about Helsingborg city and had around 200 000 contacts with residents. Martin explains the issues they deal with, how to get in touch and when/where to find them.

Due to the pandemic, we are currently conducting all our interviews over Zoom.

Find out more:
 
www.helsingborg.se

www.hiconnections.eu

Show Notes

We interview Martin Arkel, Communications Manager of the Kontaktcenter, to find out about the different types of help, advice and information available to the residents of Helsingborg.

In 2020, the Kontaktcenter solved 75% of the queries about Helsingborg city and had around 200 000 contacts with residents. Martin explains the issues they deal with, how to get in touch and when/where to find them.

Due to the pandemic, we are currently conducting all our interviews over Zoom.

Find out more:
 
www.helsingborg.se

www.hiconnections.eu